I had not one but two instances this week where my temper slightly got the best of me. The first was a miscommunication with another department over what was being referred to the department I was in. I didn’t make a mistake but when I first heard about it, I suddenly went on the defensive. I should have remained calm.
The second was while attending to a fellow personnel of the institution I am in. I may or may not have intentionally made them wait longer than was usual. And I might have been slightly callous in my interaction.
Maintaining a pleasing demeanor is hard when things are happening so fast and when I get surprised. It’s something I need to learn or one day it’ll get me into big trouble.